Home Gadgets PlanetHippo overview | TechRadar-Autopresse.eu

PlanetHippo overview | TechRadar-Autopresse.eu

PlanetHippo overview | TechRadar-Autopresse.eu

PlanetHippo overview | TechRadar

2020-09-16 03:28:53

Planet Hippo was based again in 2006 in Oswestry, England (which can also be the birthplace of Certa Internet hosting). They have been the primary website hosting supplier within the UK to supply cloud Power Administration capabilities to their clients via a partnership with Cisco Power Administration. The corporate is in any other case very tight-lipped on the subject of details about them, as even the About part of their web site is totally empty – hand-typing “about” into the URL bar returns a Lorem ipsum web page, clearly incomplete.

The corporate’s web site is equally unhelpful on the subject of information facilities, aside from revealing they’re based mostly within the UK (the quantity being unknown). Seems that many sections of the web site nonetheless have a Lorem ipsum, presumably as a result of they’re in the midst of a visible overhaul.

Planet Hippo’s greatest benefit is the extraordinarily low costs, and on this overview, we’ll examine whether or not the remainder of their providers match our requirements. For customers who wish to strive with no strings connected, they will obtain their a reimbursement inside the first month in case of dissatisfaction.

Planet Hippo’s shared internet hosting plans begin off fairly low-cost (Picture credit score: PlanetHippo)


Planet Hippo begins out very low-cost: their most simple plan referred to as One Account will value you £1.00/mo and consists of 1GB internet area, 1 web site, 1 e mail account, and 1 MySQL database, with limitless information switch (as is the case with each plan). 

The subsequent least expensive is their Professional Account, at £3.50/mo, which additionally features a free .co.uk area, 100GB SSD internet area, 2 web sites, 25 e mail addresses, and 5 MySQL databases. 

The opposite two plans (Limitless, £5.99/mo and Limitless+SSL, £7.99/mo) take away all these limitations, the previous features a free .co.uk area, whereas the latter has a free .com area. It is value noting that every one costs exclude VAT. 

The corporate accepts playing cards and PayPal and presents a 30-day money-back assure.

Ease of Use

When choosing a plan with Planet Hippo, you’ll be prompted to decide on a website, switch an present one, or just replace your title servers. You’ll even have to offer them your title, tackle, and cellphone quantity to arrange an account. Sadly, a affirmation e mail along with your login credentials exhibits that they retailer their passwords in plaintext, which is rarely a great factor from a safety standpoint.


Handle your account with a WHMCS dashboard (Picture credit score: Planet Hippo)

Planet Hippo sports activities the comparatively widespread WHMCS shopper administration platform for basic points like account administration, bill overview, and buyer help. To truly use the service you’ve bought, you’ll must navigate via the Providers tab to the cPanel. Skilled customers who’ve seen cPanel earlier than gained’t have any points utilizing it – however newcomers shouldn’t both, for the reason that CMS is revered as probably the most intuitive available in the market.

To make a web site, customers can set up WordPress (all their plans even declare to be WordPress optimized) via Softaculous in a single click on. cPanel additionally has its personal web-based file supervisor, which means you possibly can add your web site with no hitch. They don’t appear to supply a drag and drop web site builder outdoors of this, although, though some outdated articles of their Knowledgebase indicate that this was out there via dearer plans.

For customers trying to host greater than only a web site, Softaculous presents different apps as nicely, together with ecommerce apps. Nonetheless, even earlier than this, when buying a plan, customers ought to take into account that ecommerce websites have a tendency to want rather more cupboard space than web sites or blogs.


We used GTmetrix to measure the efficiency of our Planet Hippo web site (Picture credit score: GTmetrix)

Velocity and expertise

Sadly, Planet Hippo disappoints on a GTmetrix pace check as nicely. It takes 9.9 seconds to load their fundamental web site, whereas the typical is 8.1 seconds, however as a comfort, solely 48 requests (the typical being 89). 

As for uptime, Planet Hippo’s Service Degree Settlement ensures not less than 99.9% of uptime and guarantees customers will probably be credited for each minute of downtime, including that “the quantity of credit score can differ between 2% and 100% of your bill.” In actuality, this translated to as much as 9 hours of annual downtime, or 20 minutes of biweekly downtime. Nonetheless, our two-week-long check of their fundamental web site’s uptime didn’t yield passable outcomes: they spent a complete of 33 minutes down, placing their share at 99.831% of uptime, which is already decrease than the assured yearly quantity.


From the primary web site, Planet Hippo presents a easy contact type for buyer inquiries, in addition to a bodily tackle – no cellphone quantity or e mail to be seen. Registered customers can ship a help ticket via the WHMCS platform, a dwell chat, or a cellphone quantity (that’s solely out there throughout work hours). 

In relation to serving to your self, Planet Hippo has a knowledgebase that’s, sadly, solely accessible via WHMCS. Strictly talking, it isn’t restricted to registered customers solely, as it may be discovered via a Google search, however there is no such thing as a hyperlink from the primary web site. Moreover, it isn’t precisely useful: the articles cowl a lot of extremely particular points and lots of of them are extraordinarily old-fashioned, like a complete part dedicated to Outlook 2010 points. 

The competitors

Planet Hippo and Certa Internet hosting share the identical city: Oswestry, on the English-Welsh border. Each have 30-day money-back ensures and use cPanel, and Certa Internet hosting continues to be barely dearer, nevertheless it additionally presents higher help.

For customers in search of beginner-friendly choices which can be nonetheless comparatively low-cost, Bluehost is a superb various. The most important snag for a lot of is likely to be the information middle location, which is within the US, whereas Planet Hippo caters to UK-based clients.

Hostgator is one other nice alternative for patrons in search of unimaginable help. They’re, nonetheless, barely dearer than Planet Hippo at first, however that distinction turns into particularly apparent as soon as their value jumps after your first three years with them.

123 Reg is one other UK internet hosting supplier, however it’s considerably dearer than Planet Hippo in the long term. Nonetheless, even its least expensive plan features a free .co.uk area for the primary 12 months, one thing that’s solely out there on the second plan with Planet Hippo, placing them on the same degree.

Closing verdict

Though the extraordinarily low costs appear extremely attractive, Planet Hippo’s plans include a number of catches and snags that the value can’t make up for, and the unfinished web site makes it arduous to know who it’s you’re doing enterprise with. For customers in search of options, Bluehost and Hostgator each supply low costs, however vastly higher service than this.

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